Privacy Statement

This Privacy Policy explains how we collect, use and protect your personal information when you create an account, use our services or visit our site. We are committed to safeguarding your privacy and being clear about the data we hold and why we hold it. This page sets out what we collect, how we use it and how you can manage your information.

Types of data we collect

Personal data

When you register or verify your account we may collect personal information such as your name, date of birth, contact details, address, payment information and identity documents for verification purposes. We collect only the details necessary to open and manage your account and to meet legal obligations.

Technical data

We collect device and connection information, including IP address, browser and operating system, device identifiers, location data and activity logs. This helps us maintain security, provide the service and improve site performance.

Transactional data

We record transaction and activity details such as deposits, withdrawals, bets, game history and payment confirmations. Transactional data is used for account management, payments and compliance checks.

How we use your information

We use data to operate your account, process payments, verify identity, prevent fraud and comply with legal obligations. We also use information to provide customer support, to respond to enquiries and - where you have opted in - to send service updates or marketing communications. Aggregated and anonymised data may be used for analytics and service improvement.

Data protection practices

We protect personal information using industry-standard technical and organisational measures such as encryption, access controls and staff training. Access to personal data is limited to authorised personnel and third parties who need it to fulfil services. We retain data only for as long as necessary for the purposes described, or as required by law.

Cookies and tracking technologies

We use cookies and similar technologies to enable core site functions, remember preferences, measure site performance and serve personalised content. Some cookies are essential for the service and cannot be switched off. You can manage or block cookies through your browser settings, though this may affect functionality.

User rights

You have rights to access and correct your personal data, to request deletion or restriction of processing, to object to certain processing, and to withdraw consent where processing is based on consent. Some requests may be limited by legal or regulatory requirements, for example where we must retain records for compliance purposes. To exercise your rights, contact [email protected].

Access, correction and deletion

We will verify your identity before responding to access, correction or deletion requests. We aim to respond promptly and to keep you informed of progress. If we refuse a request for legal reasons we will explain the reason for refusal where appropriate.

Information sharing and third parties

We may share data with payment processors, identity verification providers, analytics and hosting partners, fraud prevention agencies and regulatory or law enforcement bodies where required. Service providers act under contract and are required to protect your data. Some third parties may operate outside the UK and, where transfers occur, we use appropriate safeguards.

Privacy policy updates

We may update this policy from time to time to reflect changes in our practices. Material changes will be notified to account holders or posted on this page. The policy applies across Night Luck services and to related sites and shortcuts operated under the NightLuck name.